[Resolved]  Razorpay — refund not done

Hi Sir,

I am Srajan Gupta. I booked a ticket on IRCTC on 5th March, 2018. It was Tatkal ticket. An amount of Rs. 1055 was deducted from the bank but ticket was NOT booked.

I have also attached the screenshot of BHIM app.

I am also giving the details below:

TRANSACTION ID:[protected]

Razorpay upi: [protected]@hdfcbank

In the message of transaction sent to me from the bank it shows as - UPI UPI /[protected] / IRCTC Web / [protected]aupi

PAYMENT METHOD: UPI

Date of Booking: 4th March, 2018

Time of Booking: 10:01:51

Date of Journey: 5th March, 2018

Source Station: CNB (Kanpur)

Train Number: 12033

Train Name: CNB NDLS SHATABDI

Destination Station: GZB (Ghaziabad)

Ticket: Tatkal Ticket.

Payment Method: UPI

Amount Deducted from bank account: Rs. 1055.

Please I kindly request to make the refund of my amount.

--
Srajan Gupta