[Resolved] Razorpay — refund not done from razorpay | |||||
Hey i am booked ticket through irctc connect via razorpay payment mode selected but my ticket not booked but amount deduct form my account due to selected seat not available. When i saw irctc site u already refund amount to my account but still not refund in my account. Please revert asap. Transaction details:[protected] Date of journey:15.3.18 Kindly refund my payment Was this information helpful? | |||||
Apr 28, 2018 Complaint marked as Resolved Verified Support Mar 19, 2018 Razorpay Customer Care's response Hi, We see that we have updated you with the details regarding this on mail with ticket reference 169085. Kindly follow the mail thread for further updates on the same. Thanks and Regards, Team Razorpay Verified Support Mar 28, 2018 Razorpay Customer Care's response Hi, A refund has been successfully processed against this transaction. We have shared the transaction details over an email to you with the reference number: 169085. In case of further queries, please feel free to write back to us on the same mail thread. Regards, Team Razorpay | |||||
 2 Comments | |||||
Comments
Hi Team,
I did IRCTC transaction via razorpay but the transaction failed and money was deducted from my account . Even after 10 days no information is received regarding the same.
Txn I'd : [protected]
Could you please help me with the refund.
Thanks
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I did IRCTC transaction via razorpay but the transaction failed and money was deducted from my account . Even after 10 days no information is received regarding the same.
Txn I'd : [protected]
Could you please help me with the refund.
Thanks
Razorpay Customer Care's response, Mar 21, 2018
Verified Support
Razorpay Customer Care's response, Mar 28, 2018
Verified Support
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Transaction id:[protected]
Transaction amount:1115.0
Date of Booking: 06-Mar-2018
We see that a refund has been initiated for this transaction. For further details please drop us a mail at support@razorpay.com and our team will update you.
Thanks and regards,
Team Razorpay
A refund has been successfully processed against this transaction.
In case of further queries, please feel free to write to us on support@razorpay.com
Regards,
Team Razorpay