[Resolved] Razorpay — refund not received against failed transaction-irctc | |||
I have booked ticket from lucknow to chandigarh train no 12231 on 9.11.2018. Transaction was debited by ticket was not booked. Message of irctc is given below and amount was debited to bank no. Transaction id: [protected] Lucknow nr (Lko) chandigarh (Cdg) transaction date: 9 nov 2018 Transaction amount: 980.98payment Failure reason: no response from bank Status: late confirmation received from bank on[protected] Was this information helpful? | |||
Jan 4, 2019 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Nov 25, 2018 Razorpay Customer Care's response Hi Nirmal, We see that a refund: rfnd_BLfdXjyBYhyymx was successfully processed on: 14th Nov, 2018. Since you have not received a credit yet, we would advice you to contact the dispute department in any branch of your issuing bank and file a dispute against this transaction. Feel free to write to us at: https://razorpay.com/support/#request for any further queries. Thanks and Regards, Team Razorpay | |||
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I made a ticket from razorpay my balance ic cut
But tickets not received
We checked that UPI reference no.: 832812242136 is an unsuccessful transaction. The amount will be credited to your account within 7-10 working days. You can also track the status of the refund here https://razorpay.com/support/#refund
Thanks and regards,
Team Razorpay