[Resolved]  Razorpay — Refund not received

I ordered from a site called lushburry.com of INR 3367. They were not able to fulfill my order to they initiated a refund of 3367 rupees on November 21, 2020. Till date, I haven't received any amount from them.
The rrn number provided by razorpay on my email is rfnd_G3WwD5AdvoxJCO

Here is the email received by me from Razorpay.

Lush Burry
[protected]
RRN for refund ID: rfnd_G3WwD5AdvoxJCO
Refund reference number (RRN) can be shared with the bank for refund tracking. Please reach out to your bank in case you don't receive the credit in the next 5-7 working days.

Refund Amount ₹ 3, 367 . 04
Refund Id rfnd_G3WwD5AdvoxJCO
Initiated On 20th Nov, 2020
Payment Amount ₹ 3, 367 . 04
Payment Id pay_G1SSPeniPopRfo
Payment Via
[protected]@ybl
UPI
Mobile Number [protected]
Email [protected]@gmail.com

For any order related queries, please reach out to Lush Burry at [protected]@lushburry.com

Have tried reaching them on phone but got no response. Please help me get my hard earned money back.

Thank you,
Tusharika