[Resolved] Razorpay — refund of my amount of rs 798.09 while booking ticket on irctc

Avi@0007

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700084

Sir I was booking a ticket on IRCTC on 12th June 2018 but ticket was not booked and amount of Rs 798.09 has been deducted from my bank account. I have also lodged a complaint with IRCTC but they are saying that they have approved the refund but it is not credited in my bank account. I am attaching my bank statement from date of booking till 27/06/2018 and screenshot of IRCTC.My transaction ID is [protected]. Please look into this matter and refund my amount.

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Aug 15, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2018

Razorpay Customer Care's response Hi Avinash,

We checked the transaction ID: [protected] and confirm that the refund has been successfully processed at our end on 13th June, 2018.
We have updated you with more details on the mail with reference number 213092. Please revert on the mail for any further queries.

Thanks and regards,
Team Razorpay