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[Resolved]  Razorpay — refund of ticket

Website:Razorpay

Booked a ticket on 13th of jan 2018 from irctc app and made payment of 2026 rs through razorpay, amount got debited from my account but the ticket didn't got booked, it has been 10 days still the amount is not reflecting in my account .. I am attaching the details plz refund my money. The ticket was from kpd jn to howrah of 29th march 2018, usually when transaction fails i got it refunded in 3-4 days but razorpay has been very bad in their service to customers.
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Mar 2, 2019
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Jan 28, 2019
Razorpay Customer Care's response Hey Harshit,

We checked the transaction [protected] and see that this has been refunded successfully from our end. You can track the status of your refund here https://razorpay.com/support/#refund.

Thanks & Regards,
Team Razorpay
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I booked a ticket through irctc website and the payment was made through Razorpay, via googlepay. The money has been deducted but the ticket was not booked.
Transaction id: [protected]
Amount: 420

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