[Resolved] Razorpay — regarding refunds

Yogendra santaka

from Pune, Maharashtra

Address:	Bangalore, Karnataka, 411015
Website:	razorpay.com/contact

I did a transaction to irctc using razorpay on 9 feb. 2018 but somehow my ticket was cancelled and on 11 th of feb. I received a confirmation message from irctc that your money will be refunded in 3 to 4 days and they provide me a refund id but till now i didn't get my refunds.
So i contact to razorpay but they are not replying only they provide me a reference number that is 161424.
But till now i didn't get my refunds so today i contacted to irctc and i got a message from them that is attached to this complaint.

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Apr 6, 2018

Complaint marked as Resolved

Verified Support

Mar 06, 2018

Razorpay Customer Care's response Hey Yogendra,

Apologies for the delay. We have updated you over the mail with reference 161424. Kindly follow the mail thread for any further details in regards to the transaction.

Regards,
Team Razorpay