[Resolved]  Razorpay — related to refund of transaction amount

Transaction id-[protected]

My money is deducted from my bank acount but my ticket is not booked and transaction is failed. Then i contected with your but you tell to contect to irctc. Then i contacted with irctc but irctct adviced to contact with you. So what am i do now. Are you fraud. Please refund my money. Nhi to i file case against you.
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Jul 27, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2018
Razorpay Customer Care's response
Hi,

We checked the transaction id: [protected] of amount ₹1, 555.00 and see that it is a unsuccessful transaction. If there is a debit for the same in your account, please note that the amount will be credited back to your account in 7-10 working days.
Failing which please drop us a email to [protected]@razorpay.com for further details, we will be glad to help.

Best Regards,
Team Razorpay
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