[Resolved] Razorpay — Report fraud

[Resolved] Razorpay — Report fraud

B Bsanju from Delhi, Delhi

I'm getting charged from the razorpay which I've not authorized. I've charged 2 times of RS 1554 .first one is charged on 12/5/2018 and another one is on 8/8/2019.i've asked my bank for reversal of amount but they denied for refund . Transaction Id with the details I've attached a file .there is a application found in the Google play store where the reviews of every people has a same case. Kindly help me +2 photos Was this information helpful? No (0) Yes (0)
Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Aug 09, 2019 Razorpay Customer Care's response Hi, Please share the transaction details here: https://razorpay.com/support/#request and our team will have this investigated at the earliest. Regards, Team Razorpay Aug 09, 2019 Updated by Bsanju I already attached the attachment of transaction on my first complaint. If you really work honestly you should not ask me for the second time . However I've attached once again the transaction details message which I received from my bank . kindly refund my amount without doing any delay Aug 09, 2019 Updated by Bsanju The transaction Id is ECS/RAZORPAY SOFTW/[protected] Verified Support Aug 13, 2019 Razorpay Customer Care's response Hi, Please provide us with the transaction details [such as payment ID ( starting with pay _ ), bank account statement indicating the debit ] at https://razorpay.com/support/#request and our team will assist you at the earliest. Thanks & Regards, Team Razorpay Aug 13, 2019 Updated by Bsanju HOW MANY TIMES DO YOU ASK FOR THE SAME . I'Ve ATTACHED SCREENSHOT WITH THE TRANSACTION ID WHICH IS CLEARLY MENTIONED ON THAT. ARE YOU ILLITERATE. This is the same thing in my bank statement also. There is no payment iD . I EVEN DON'T KNOW FOR WHICH THE AMOUNT IS DEDUCTED . I've your details that money deducted from RAZOR PAY and I've attached the message I received from my bank and the same is in the bank statement also. Don't waste my time for asking irrelevant question. I didn't made any transaction and this is the second time I got charged. IF YOU ARE NOT DISABLED PEOPLE KINDLY CHECK THE SCREENSHOT ATTACHED AND IF YOU ARE NOT I'LL SUE YOU IN COURT AND ALSO PUBLISH YOUR FOOLISH REPLY ON TWITER AND EXPOSE YOU. I'M ATTACHING ONCE AGAIN THE SCREENSHOT. My account no is [protected] Verified Support Aug 15, 2019 Razorpay Customer Care's response Hi Sanju, We completely understand your frustration here. Kindly write to us with your contact details along with your transaction details here https://razorpay.com/support/#request we will have this checked and get back to you at the earliest. Thanks & Regards Team Razorpay Aug 15, 2019 Updated by Bsanju My contact no is [protected]. Here is the attachment below of transaction ID. Verified Support Aug 21, 2019 Razorpay Customer Care's response Hi Sanju, We are unable to track any transactions with the provided details. Kindly write to us with your contact details here: https://razorpay.com/support/#request and we will get back to you on the same at the earliest. Thanks & Regards, Team Razorpay Aug 21, 2019 Updated by Bsanju You all guys are scammer . I'll sue you all in court now. Are you blind . Didn't you see my phone no there. If you can't call me . Give me your number I will call you. I'll publically disclose your all foolish reply on Twitter. MY PHONE NUMBER IS [protected] Verified Support Aug 23, 2019 Razorpay Customer Care's response Hi Sanju, We are unable to see your contact details as it is confidential information and hence shows as "Protected". Kindly share your contact details here: "https://razorpay.com/support/#request" and share the ticket ID with us so that we can assist you further. Thanks and Regards, Team Razorpay Aug 23, 2019 Updated by Bsanju YOU ALL ARE SUCH A DUMB PEOPLE. ARE YOU NOT ABLE TO SEE MY MESSAGE WHICH I HAVE SENT TO YOU . Ticket ID - 665807 and Ticket ID - 668563 . I wrote you for 2 times and two ticket id generated . MY PHONE NO IS [protected] . ARE YOU NOT ABLE TO SEE MY MSG. ARE YOU DUMB OR YOU ALL GUYS ARE FRAUD ? HIW MANY TIMES YOU GUYS ASK FOR PHONE NO . AGAIN I'm WRITING MY NO IS [protected], my NUMBER IS [protected]. IF YOU GUYS ARE NOT BLIND . YOU CAN SEE MY PHONE NUMBER 😠. 3 times I HAVE WRITTEN MY NO NOW WITH THE TWO TICKET ID. REFUND MY MONEY OR I'LL FILE COMPLAINT IN THE COURT NOW AND PUBLISH YOUR SCAMMER COMPANY TO PUBLIC. I NEED MY REFUND PROCESSED WITHIN 24 HOUR . ALSO I HAVE ATTACHED EMAIL WHICH YOU HAVE SENT TO ME WITH THE TICKET ID . GIVE ME YOUR PHONE NUMBER IF YOU ARE BLIND AND NOT ABLE TO SEE MY PHONE NUMBER . I HOPE YOU NOT BLIND AND DEAF AS WELL . I WANT MY REFUND PROCESSED WITHIN 24 HOUR OR I'LL GO TO COURT NOW AND EXPOSE YOU ON TWITER WITH ALL FOOLISH AND DUMB REPLY
Add a Comment	Share
Submit Close