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[Resolved]  Razorpay — scam from avoonik

Address:Surat, Gujarat, 395005
Website:avoonik.com

Need refund payment of rs. 798 - against transaction id - pay_bgxmvfyjp2wghx and pay_bgxbpzebcsskcp. I have done this payment by credit card, but this company is fraud company. If not resolved this complaint we will send grievance to pm portal.

Comapny address - a-4 sarju commercial near ambe part tapi road surat
Surat
Gujarat
India - 395005
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Dec 7, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2018
Razorpay Customer Care's response Hi Anishanu,

We will keep you updated with the status of your transaction on ticket with reference number: 288414. Feel free to write to us on the same thread for any further queries.

Thanks and Regards,
Team Razorpay
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Comments

We too faced the same issue. Payment done but no product. All mails are not responded to. Have raised a complaint with PMO. The web site seems to be fake.
Reply
Razorpay Customer Care's response, Nov 6, 2018
Verified Support
Hi Rajeev,

We have updated you with the status of your transaction on ticket with reference number: 288966. Feel free to write to us on the same thread for any further queries.

Thanks and Regards,
Team Razorpay
Hello my money got deducted from my account on 30 of October when i tried to book a ticket from nashik to howrah through irctc app and in irctc app it still shows its pending from your bank kindly go through it its already 5 day's

Reply
Razorpay Customer Care's response, Nov 6, 2018
Verified Support
Hi Prakhar,

We see that a refund: rfnd_BHrJHbWZrZtPsG was successfully processed on 4th Nov, 2018. You should receive a credit in your account in 7 - 10 working days. You can also check the status of your refund on: https://razorpay.com/support/#refund.

Thank and Regards,
Team Razorpay

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