[Resolved]  Razorpay — Sleepwear house of FASHION POINT

I hv ordered a handbag on dec.1 2020 amount hv deducted but didn't receive any updates regarding order it's been 7 days...plz look after it...we trust u n loved the products n thought to purchase many more u can't dissapoint the customers, an early action in this regard wil b highly appreciated

Hey saman this side,
I have ordered three bags, and still not received my order! Even they haven’t send me any confirmation regarding my order !
I want my money back or send the bags

Hello,
I have ordered a brown coat with order number SH00001803 on 2nd dec, 2020 from fashion point sleepwear house for rs 649/-.
It's been more than a week I didn't receive any single update from their end and they even didn't respond to any of my mails.
I kindly request you to check and help me to resolve this issue. I need my money back ASAP as I don't want their products now.
Very inappropriate and shameful act.
Never ever recommend anyone for this shopping site.

It seems Razorpay has not taken any serious action so far as I see there are lot of older complains against this merchant.

I am one of the victim who have placed order on 12 December, 2020 but didn't received the product.

Even I have emailed Sleepwear House multiple times but no response.

The site has single contact information i.e email address.

RAZORPAY THIS IS VERY DISAPPOINTING !!

Hi, I had placed an order on sleepwear house on 21st Dec 2020, Monday.
I believed it to be a credible site considering Razor pay was integrated. Unfortunately, the moneys are charged on my account however there has been no confirmation email / shipping details etc received from sleepwear house. Also, they are not responding to mails sent to them.
Today I checked the site and it mentions that the domain isn’t available anymore. Seems like a hoax. Pls help resolve the said matter and refund the amount. Attaching the transaction details.

Did anyone get any resolution yet? I’d also placed an order with them but now the website doesn’t exist. Wonder how they managed to get on to Razorpay merchant list. Seems like there was no due diligence done before signing them up.

Have registered my complain but razor pay hasn’t bothered to respond too.

Track payments: pay_GEQQEXtRC8pUS7
Payment was successfully settled to the Merchant
Your payment of ₹ 3353 made towards FASHION POINT has been successful. We request you to contact FASHION POINT for any update on the service or to initiate a refund in case the service/goods were not delivered
So I have to loss my money.. product not yet delivered..

I have baught 3 items from sleepwear house which is now not opening any where . I have paid Rs1247 by airtel money wallet and my payment id is pay_GETsmXptXUWPDz.
I have ordered three items which are a night suit, bathrobe and a top on 18 dec 2020. Looks like sleepwear house is a fraud site and there are many more complaints . Kindly contact them or refund my money.

Hii I bought one handbag from Sleep wear House FASHION POINT on 10th dec 2020 and I checked through razorpay about the product and it says contact fashion point but i haven't been able to contact them since their website is not opening..my payment id is pay_GBEacryAFqwWBV. I have not recieved the product so please either help me with that or help me get refund from them