[Resolved]  Razorpay — The shoppers app

Address: Kupwara jammu and Kashmir

This is to inform you that I made a payment . to a company named the shoppers using your platform and comes out be fraud .Please it’s a request to look into the matter as it is very disappointing to see company like you providing your platform to conduct such misconduct. I am also sharing screenshot for the reference.

Kindly do the needful as I am a student and all my saving is now gone .I request you to please refund the money
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Aug 6, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Feb 20, 2021
Updated by Gowher Gly
Please refund my money

Feb 20, 2021
Updated by Gowher Gly
Please refund my🙏 money

Feb 20, 2021
Updated by Gowher Gly
Please refund my🙏 money

Verified Support
Feb 23, 2021
Razorpay Customer Care's response
Hi,

Razorpay is a payment aggregator helping businesses collect transactions online.
This seems to be a service level issue from the merchant, request you to reach out to them for more assistance on any product/refund related concerns.

Best,
Team Razorpay
 
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