[Resolved] Razorpay — transaction failed

Aeby00

from Bhopal, Madhya Pradesh

Address:

Shivpuri, Madhya Pradesh, 473551

Dear sir, i'm abhishek
I booked a ticket on 21 april
I have paymented in texas app to irctc rail connect but the amount is credited to ur bank but not received by the irctc i have mentioned reference ids
App transaction id: [protected]
Upi transaction id:[protected]
Please chake the mistake and refund my amount to my account
Thanking you,
Yours faithfully
Abhishek

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May 26, 2018

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2018

Razorpay Customer Care's response Hi Abhishek,

We checked the transaction id `[protected]` of ₹ 415.00 made on April 21st 2018 and see that it is an unsuccessful transaction.If the funds have been debited and you have not got a ticket confirmation from IRCTC, you will receive the credit in 10 working days. If you do not receive the refunds, Feel free to drop us a email to [protected]@razorpay.com with a copy of your bank statement from the date of debit till date. We will be glad to help.

Thanks and Regards,
Team Razorpay