[Resolved] Razorpay — transaction issue | |
I was booking a ticket through the bhim app for a booking a flight. So after i requested for transaction for and it showed in the bhim app but after the it sucessfully got detected the required amount it did not got approved in the irctc site which led the status of the ticket saying that the ticket is not booked but the amount got detected from the bhim app through the razorpay gateway. I tried to contact the razor pay but no one responded. The detail below is the transaction detail. Transaction id:[protected] Date: 26 june 2018 Time: 12:49:55 Remarks: irctc services Sir please help. Also i have attached the screen shot of the transaction receipt generated and also the status of the ticket. Was this information helpful? | |
Aug 5, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Jun 30, 2018 Razorpay Customer Care's response Hi Shubham, We have updated you over the mail with reference number: 212774 with regards to this transaction. Kindly let us know if you have any further queries over the mail. Thanks and Regards, Team Razorpay | |
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