Razorpay — Want refund

@Razorpay Good evening, As i have done payment through your gateway to TheShoppers app. But i didn't received that much amount in my bank account. I got scammed by TheShoppers app. Kindly help me to get my money back. This is the proof of payment. This is done on 26 January 2021. Kindly help..My account number is [protected]
Ifsc code is JAKA0GRAMEN
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Razorpay customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2021
Razorpay Customer Care's response
Hi Sam,

This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally,
mention the ticket ID [5055901] for us to assist you on priority.

Regards,
Sreenivasa
Feb 16, 2021
Updated by Sam muzamil
I have lossed 20100 rupees big Fraud company TheShoppers app tie with Rozerpay pay... Payment mode... This is the big mistake. But now atleast solve our issue about the payment.pay or refund my money immediately.

Feb 17, 2021
Updated by Sam muzamil
Unfortunately no reply from your side... Need refund
Complaint comments 

Comments

As i have done payment through your gateway to TheShoppers app. But i didn't received that much amount in my bank account. I got scammed by TheShoppers app. Kindly help me to get my money back. This is the proof of payment. This is done on 26 January 2021. Kindly help..My account number is [protected]
Ifsc code is JAKA0GRAMEN

Sam muzamil's [Complaint's author] reply, Feb 15, 2021
My contact detail is below
Email id: sammuzamil12@gmail.com
Registered mobile number is: 8803083453

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