RBL Bank — Affecting my cibil

Dear Sir./Madam. I am sai baba and my RBL credit card account no is last foru digits is 3440. I have received a safari card form RBL saying its free life time card when they issued this card and i dont even create pin also they send me neary Rs 5800 as annual fee that time i called customer care asked them to close my card. they closed my card and kept as negative payment in Cibil. because of this my cibil score is effecting. Please do help me out of this. Regarding Sai baba
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RBL Bank customer support has been notified about the posted complaint.
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But still showing my negative account in cibil. i dont get any confirmation for RBL side.

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