RBL Bank — annual charges demanding but it was life time free

Dear sir
Again and again requested to you that this is wrong statement generated. Nothing i have purchased in this regard. This card was free for life time. Any type of charge will be payable as described by your representative but not rs 999.00 has been added.
Also i have registered the complaint to costumer care in this regard and he gave full assurance to resolve my problem within 7 days but one month has passed without resolve and remove this amount from my current statement hate taken, it was life time free.

D s rajpoot
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