[Resolved] RBL Bank — applied for loan through xpress cash i got the amount but bill generated before the due date | |||
Hi i am sudha i am the credit card holder of rbl super card, through which i applied for xpress loan on 13th of september but i didn't get any details regarding the process of loan amount, but the amount got credited on 16th september 2019,, but bill gets generated on 15th of every month, but the bill got generated before the amount got credited to my account that was on 17th i received it. When i mailed them i didn't get any satisfactory answer from their side then the person called from customer and he saying the processing date is 5 working days but i clearly said him i did int get any updated on the same, But still their are asking me to make payment for the same and i get en number of calls and they have charged some late payment fee So please block the card i don't want to use such rubbish card, and i will pay loan amount as per next month statement my card no ending with 75 Was this information helpful? | |||
Nov 11, 2019 Complaint marked as Resolved no they have not resolved by problem after en number of follow up through mail and calls RBL Bank customer support has been notified about the posted complaint. | |||
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