RBL Bank — Cancellation of r-sheild policy

RBL Bank — r shield insurance cancellation. bad customer care experience
Supercard no-[protected]

My name is Nilesh Pagariya . I got RBL Bank platinum plus super credit card. R/Sir,
I Nilesh H Pagariya have recently received a RBL Credit card - [protected] .
I have got a r shield insurance policy of Rs 21000/- converted to emi.
No emi has been deducted and I am not willing to pay any emi as I don’t want any insurance policy.
The day I got insurance activated I am calling customer care and also mailed for cancellation of insurance..Even after 4-5 complaints no response from the bank . And now they are telling time is up for insurance cancellation.
Pls cancel the R-shield health insurance policy on my card.
Sir...I had already mailed 4-5 times and also complained to customer care from my registered mail I’d and also informed customer care about the same..
Please do the needful.
Thanks.