RBL Bank — collection agency calling for someone else card

Address:Mumbai City, Maharashtra
Website:RBLbank.com

Hi, i was receiving call from collectoon agency of rbl bank for collecting credit card dues of someone else. They used abusive words and also called my office friends, relatives and my wife. I complained about this on twitter and raised ticket # 02569313. This ticket got closed on the same day without resolution been provided to me.. The collection agency was abusive and tortured me for a week. I had to make a payment for a card which i don’t own...

I have constantly calling rbl bank for the status and they kept telling that they are working. Today (4-jul-2018) i got to know that complain was raised and closed on 3-apr-2018.

Could you please help on it.
Was this information helpful?
No (1)
Yes (0)
RBL Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

This is an annual fee card...I need lifetime free card only..
RBL Recovery agency's abusing language...it seems u all are not adjudicate.using bad language to your Clint who's using your card since last 3 years. Bcs of financial problems I did not paid minimum from last 3 month...one lady keep calling and abusing me and motivate me to do son th worng. ..I have her all the recordings .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    RBL Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    2407
    Pending
    0
    Resolved
    118
    RBL Bank Phone
    +91 22 4302 0600 [Corp Office]
    +91 22 6115 6300 [Banking Queries]
    +91 23 1265 0981 [Admin Office]
    RBL Bank Address
    Mahavir, Shri Shahu Market Yard, Kolhapur, Maharashtra, India - 416005
    View all RBL Bank contact information