RBL Bank — Complain about dial for cash Loan

Address:Thane

Dear Sir/ Madam,

My Name: Anita Mudliyar my case ID: 50192864 & Ref Id:51025982 I would like to inform you that I'm getting a call and email from your agent that i have taken loan from RBl dial for cash something called chatbot channel which i was not known only after sending so many mails to your customer care finally i have send them my bank statement and mail

(Dear Ms. Priya Kumari,

As per the above mail i have attached my bank statement as well as the mail screenshot and mail copy for your reference please go through to the details as i have not received any mail from RBL saying that i have taken any loan from your RBl I have received the mail that is on 14/12/2019 Statement was dial for cash and the date 22/11/2019 i have not received any amount to my bank from dial for cash if i would have taken the loan then it should reflect on my bank account.directly im getting a statement from RBL for dial for cash which not digestible on 16/11/2019 i have received a offer mail from RBL Dail for cash i.e. at 3:00Am in mid- night and then on 25/11/2019 and 27/11/2019 fraud information mail from RBL.

Kindly find the attached document which can show you that i have not taken any loan from RBL Dail for cash and also Please ask your concern team to check that this loan amount has been deposited to which bank account.

I Request You to Please issue N.O.C. to maintain my CIBIL Score

Please do the needful as soon as possible.)

scanned copy as proof that i have not taken any loan but after that i received a call from krutika mobile No.: [protected] / What's Up No . : [protected] saying that you madam you make 4000/- against your bill amount of Rs. 9, 430/- i will issue you the settlement letter that their is no payment is pending or else if your won't believe i will first send you the letter then you make a payment that means this is a fraud call from RBl. I'm not from rich family now I'm job less I don't have money to pay and that is for fraud bill amount.

Kindly request you to please do the needful and give me NOC for my credit card dial for cash account account for make my CIBIL better
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RBL Bank customer support has been notified about the posted complaint.
Aug 29, 2022
Updated by Anita Mudliyar
please do the needful
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as per the above complain i have attached the settlement letter for your reference

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