RBL Bank — credit card bill not showing my selected emi and tenure

Address: Vadodara, Gujarat, 390002

Hello Sir/Ma'am,
RBL Card No : [protected]

Myself Rajesh Kumar Shrimali want to let you know that I have applied for personal loan and POD approved such loan through RBL bank. The approved credit amount was 1, 15, 000.

On the date of approval I was assured that the loan can be payable on monthly EMI basis and while transferring 80, 000 from POD by using RBL Bank card to my personal account I had selected EMI option.

I would like to further mention here that no one can transfer amount from POD without selecting Tenure. I have selected 18 tenure and the amount of EMI was showing 4990 + service changes + 18% GST. After some days, I got the first statement from RBL Bank credit card and I got shocked watching the statement.

There was no EMI mentioned and i got the full payment statement i.e. 80, 000.

I don't know what to say but POD and RBL assured me on calls that the loan amount can be payable on monthly EMI basis even I have selected EMI while transferring 80000 in my account from RBL credit limit which was 115000.
I want you guys to look into this matter because this statement is simply shocking I don't think I can pay full amount.

I have sent various mails to POD and RBL customer care and each time i got only one reply that from POD that the account will be updated asap.
It's been more than a month and now RBL bank recovery guys calling me and forcing me to pay the minimum amount or full payment.

I don't know why even after selecting the EMI option, RBL sent me this full amount statement.

Please find an attached bank statement and 2 screenshot showing my account details.

Waiting for your positive response.

Your sincerely,
Rajesh Shrimali
Mob: [protected]
+3 photos
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