RBL Bank — credit card cancellation - false commitment

Address:

Hyderabad, Andhra Pradesh, 500081

I am leeladhar pavan kumar, received call from rbl credit card sales department from begumpet, hyderabad. They told me to take the rbl titanium delight credit card by stating the false features like 1+1 movie offer ticket 4 times in a month and petrol surcharge waiever for swiping of atleast 100 rs in any petrol bunk and no annual fee and joining fee. So, i trusted and accepted to take card, but when i cross checked the features of rbl credit card in official website the features are different. I called the custoemr care before delivering the card to me. He said u can cancel the card after recieving and by calling to rbl customer care and and i was mailed to rblcardservice for card cancellation. Customer care executive told me that i will receive a call from rbl but till date there is no communication from rbl. So, i called the customer care for the status and they are saying they called me but my mobile number is not reaching. I am very very frustrated from rbl, myvaluable time is wasting for making calls to rbl for knowing the status. I didnt used the card till now,
Credit card no ending with 9298
Cardholder name - d l pavan kumar
Contact no - [protected]
Request reference number - [protected]
Please resolve my issue and cancel rbl credit card asap. If not i will take it as serious and will post my opinions in social media and will tell to electronic media