[Resolved] RBL Bank — credit card close request

Ranjith59

Address:

600019

I have raised a request to close my credit card account with rbl customer care. Am trying for more than 30days. Still i did not get result. Payment and emi everything is closed. Everytime i spoke with executive they said "request has been taken concern team ll call u for further process" still no one call regarding this issue. Worst customer service. Rbl collection team spoke with me about 2days late payment with local and harmful words thats the reason am closing rbl card.
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Jun 22, 2022

Complaint marked as Resolved

RBL Bank customer support has been notified about the posted complaint.

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Comments

zelva

from Delhi, Delhi

One world prime super card was sent by RBL. I never applied for this particular card. I refused the card even before its delivery. One R Shield insurance added by RBL for Rs.600. I returned the card without opening it. More than 5 mails sent to RBL for cancellation of the card. Nothing heard from RBL except the every increasing payment calls.