RBL Bank — credit card closing request not accepting

Address:

Rajasthan, jaipur, Jaipur, Rajasthan, 302018

Mutiple times self has reach out to rbl bank team for closing my credit card issued without seeking my permission and after which they inform me that you will be getting a call from our dedivsted team for confirmation. From the last 5 consecutive days they are droping me a massage stating that they were unable to reach out to me. I dropped an email and even try to contact them through phone but they are not helping me out and instaed of that they had applied some charges around to 1200 for issuing it as annual service charges.
Please help me out in resolving it at the earliest as ms rozina nodal head office of rbl bank is even finding it difficult for getting it resolved.

Thanks
Manoj chhabra
Mob: [protected], [protected]