RBL Bank — Credit Card fraud done 4 months ago, still not resolved

Address:

Noida

I reported credit card fraudulent transactions done on my card around 3 months back. No action has been taken on the card. I received a mail saying that pay the minimum due last month and they'll take care of the rest. I did as i was asked.
But its been again a month more.
I'm again getting messages to pay the minimum due.

From last 4 months, i'm not using the card and now again and again getting emails to pay the bill for fraud transactions when it specifically says in rbl tnc that it would 45 days to fix the issue, but its already more than 90 days.

Please check and do the needful.
I again got the message saying pay the due amount and so i called you guys, and said to mail on this id but i haven't receied a word since then. Please fix the same, i dont want to continue using rbl bank this way.

Making me wait and pay bills again and again.