RBL Bank — Credit Card - Insurance

RBL Bank Issued credit card and they charged credit card protection insurance fees for which I didn't agreed and they didn't taken my approval.

I am keep sending email but they customer service is not at all professional and keep delaying and then refuse to return.

Insurance amount is not high amount but they charged without asking or my approval.

now, I want refund as well to closed this credit card immediately and will refer to RBI too.
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RBL Bank customer support has been notified about the posted complaint.
Oct 22, 2021
Updated by best2sam
this is what exactly happen nobody cares in RBL, worst customer service
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Dear Customer,

We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards
CPP Team

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