RBL Bank — credit card / loan

Address:

Ameerpet, Hyderabad, 500048

Dear team,
I have used rbl bank credit card ending with *7042 & i have cleared all my outstanding amount & asked bank people to close the credit card in the month of july 2019, but bank people didnt close the credit card & generated a bill without my permission. I have availed a loan of rs.48000 from rbl bank ending with *9760 & i have paid emi continuously for 15 months without any due. As i am facing financial problem bcoz of that i have requested to bank people to close the credit card, but they didn't close the card. I'm in very terrible situation & my 8 months baby's health was not good from last few months & i was in hospital with my baby & few days back i lost my baby.. I requested bank people but still bank people are tortured me by making calls back to back on daily basis. So kindly look into matter & ask bank people to clear the outstanding amount & close the credit card.

Thanks & regards,
Santosh kumar
[protected].