RBL Bank — credit card payment charges

Address:Pune, Maharashtra

Dear sir,

I have using a rbl credit card whenever on the due date i paid the same on the due date hence making payment through neft got error and same time i called to customer care and said the same matter. He told me payment not accepted through neft. Then i make payment by axis pay upi that time account got debited but payment not received to credit card agin i called to customer care and confirm about the payment and given payment trxn no. I. E. Axisnm1kjq2q7384 and charges also, he accepted and agreed for no penalty but after that got charges for late payment. Kindly do on priority basis.
Requesting u to kindly revers the same charges asap.

Warm regards,

Sandip wakure
[protected].
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    RBL Bank Phone
    +91 22 4302 0600 [Corp Office]
    +91 22 6115 6300 [Banking Queries]
    +91 23 1265 0981 [Admin Office]
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    Mahavir, Shri Shahu Market Yard, Kolhapur, Maharashtra, India - 416005
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