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RBL Bank — Credit card payment for RBL BANK

I have made my payment for my credit card for the statement generated on mar 23 and enclosing the proof of the same .RBL bank is saying payment not received customer care is dumb and not responding properly.Please help
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    RBL Bank Phone
    +91 22 4302 0600 [Corp Office]
    +91 22 6115 6300 [Banking Queries]
    +91 23 1265 0981 [Admin Office]
    RBL Bank Address
    Mahavir, Shri Shahu Market Yard, Kolhapur, Maharashtra, India - 416005
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