| Address: | Hyderabad, Andhra Pradesh, 500018 |
| Website: | cards.rblbank.com |
As I got a call from Employee of RBL Bank Credit Card department Hyderabad, stating that they have PRE-APPROVED credit card of RBL (these telephonic calls are one side calls only i.e. they can call us any time.
if we want to speak to them we can't connect call) and The document collections agent will take all necessary supporting documents.
after that will Given acknowledgment number which is completely in numeric i.e. www.rblbank.com/CC_Application_Status.html (to check status we need alphanumeric), as we won't get any SMS or email from the RBL bank regarding status & updates).
After 2 weeks I tried to reach the Document Collection agent who already taken my documents to get Alphnumeric application number to check status, but he did not taken call or tried to reach me but bluntly cutting the calls means rejecting calls.
After Verification's Calls from the RBL bank as they told will get back to me in few days but no person called me after that.
While I trying to reach the Female RBL Credit Card employee who supposed to give status on the application, she never reached on phone being one-way calls.
after sending repeated SMS on that number. she given call back after 3rd week stating that CREDIT CARD has been approved and even she got email and will send Delivery Acknowledgement number and Courier details too. but after waiting for 10 more days, she or that document collection agent never respond back. (Even the toll free number given in there website also seems false or fake number. as it give reply everytime as your request has been taken and concerned department will get back to you at the earliest.) [ we don't get any kind of SMS/calls to check status of our applications.
As they taken will take all your documents PAN Card, Bank Statement and Address proofs. which are very highly confidential documents. they will never respond]. After searching in google and true-caller at last I found there Direct number and requested for status of my Credit card application status. As they told as my application is Rejected/Declined by Bank. as i asked reason for rejection as they said they too don't know.
They don't have any transparency towards Application status after providing all details.
1) By providing False and fake promises like PRE-APPROVED CREDIT CARD luring the Person and get Interest and take all documents. after that
2) They will give fake, false and Fraud acknowledgment number. which is NUMERIC as per their RBL website it is Alphanumeric.
3) After providing confidential details with Signatures of the person, we don't get any SMS or email or (one way/side Calls) or any person or automated messages from them.
4) By any chance if we get call connected even they will do same false promises to get out of the situations they even says your CREDIT CARD GOT APPROVED even we got email and will provide CARD delivery status of Courier.
5) Before Applying CREDIT CARD OF RBL THINK TWICE THRICE
As my observation and got understand that there is no PRE-APPROVED CARDS (Either on basis of CARD-CARD or on Basis of SALARY),
Providing your confidential documents to unknown persons being we can't speak or get reply by any means which is Time Consuming and mental harassment.
Giving false and fake information from RBL Credit CARD team from starting onward...which is not at all acceptable.
NO Transparency in of part of Applying Credit card and its status.
Need reason for rejection and delayed and false things
one day someone will file complaint in RBI & banking ombudsman being unfair practices
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