RBL Bank — credit card status pending

Hi i have applied for RBL titanium delight credit card on 21st of may, its been more than a month but still i didknt get any update from rbl. I cant call to rbl customer care number and i have mail them 10times and evrytime they revert back that within 2-3 days they update but till now nothing and thwy only call for verification after every verification and all i dont understand why its takimg so much of time and when i visit ur bangalore branch they think (credit card department sales) they own the bank and never answer your calls so can u tell where should i go and talk. This is not my first credit card so its happening i m already using other major banks credit cards, they didnt take this time, so please do the needfull as i have given my all documents, do your work atslt for what bank is paying which bank takes more than a month for credit card
mob [protected]
application -#CCD982API4