RBL Bank — credit card/complaint against smita from pune branch

The staff of rbl does not have manners how to speak with customers and they behave as if they are doing a favour by speaking with customers, your employee called smita is telling me that mere pass kya apka hi kaam hai, aur kuch kaam nahi hai is this the way to speak and on top of that she is telling me that apko jisko complaint karna hai karo i don't care, so please take action against her