I have received the message from rbl that you are eligible to upgrade your card, attached screen shot for the same, later i have received call from rbl that fees of this card is 5000, but as you are selected client, we are giving you 20000 rewards point against which you will adjust this fees.
Now i have received a card statement where they are charging me 5000 + tax as a service fee and they want me to pay the same. I called up customer care they said, you have to pay this, and reward point will credit in next statement, you can use the same for any purchase.
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