RBL Bank — False commitment by RBL People

Address:

Delhi

I have 2 credit cards from RBL bank and at the time of providing card they stated that cards were free and no annual fee will be imposed on both of them.

However, Later they sent bill with annual charges, I called to them on customer care number and after a long follow-up no one listen my complaint and finally I had paid charges,

At last sent an email to cancel my both cards running with RBL, later received a call from bank person, he said do not cancel your card, we are reversing your charges and because the fraud happens with you.

Every year when the charges will be imposed, the bank will reverse these charges same as that time.

again i got statement with charges, Kindly reverse those charges and dont send again, I dont want to followup every year.