RBL Bank — false information provided at the time of promotion

Address:

600016

Hi,

I'm Samuel Victor. Initially, I was told that I can swipe the whole allocated amount as cash benefit and can be repaid in 3 installments whereas other banks give only the 10% of the allocated credit amount and without interest which will be useful for me.

After receiving the card the instruction says I can take only the 10% cash limit. As I'm already having 3 cards with the same type and with a higher amount, this RBL card of no use.

I need to cancel the card before using it.

I tried to reach customer service #, but ther is no option to speak with a live rep also the information I key in is not getting accepted.

Please help me to reach the customer service person to cancel the card.