RBL Bank — finance charges without transactions on the credit card with full credit limit available

Address:500044

I have made complete payment for the total outstanding on my credit card before the 15th feb 2019 (My bill generation date). Still i see finance charges on my card for 1259.91+226.78 (Gst)=1486.69. I have a message from rbl bank that the opening balance is 78853.88 and the payments/credits is 78853.88. Then why am i being charged finance charges. I need a refund of the total finance charges on the account. Also, please close my card asap. I don't need this card anymore. Thank you.

Waiting in anticipation for a quicker and positive resolution.

Thanks
Arun paul
+[protected]
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Dear Sir/Madan,

I wish to surrender the credit card [protected] with immediate effect. I tried to lodge the same on customer care but never got any option to talk to your representative.

Please do needful in this regard

Regards

B S MEENA
Card holder
[protected]

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