[Resolved]  RBL Bank — foreclosed charge

Address:

Delhi

Rbl bank given me personal loan of rs. 133000/- this loan is called dial cash. This loan was disbured to me last year 2018. After few months i called the bank and asked to foreclose this loan and they asked me to pay rs. 129726/- and i paid this total amount but i was not aware about the loan was not foreclosed the reason know by bank. I was getting the stpl statements with - amount. I thought bank is sending these - amount statements as the loan period is long but i was not aware and i have not received any mail or call from bank regarding the loan is not closed but they have taken the 129726/- amount and started adjusting the amount as if i paid the emi in advance whereas i called as asked the foreclosure amount and after getting the foreclosure amount j paid it to bank.
Now this month i called and asked them why you are sending these - amount statement then they are saying that this loan is still active because due to some issue this loan was not closed and the issue til date i don't know.
Now they are asking 25000/- to close the loan. They are saying my pending amount is rs. 95000/- a forecloser charge @3% +18% service tax.
Why should i pay the foreclose charge now when i have already paid the full amount with the foreclosure amount in 2018.
This is my compliant.