RBL Bank — Foreclosure charges and abusive words

Hi Team, I am an RBL ET money loan pass credit card customer from past 6 years, I have cleared my total outstanding and principal for my card number [protected] name Suraj S with in 1month of torture and excess interest from bank people for Rs 2 lakhs and now after clearing everything they are telling me to pay for the emi foreclosure charges of Rs5512, I don't have money to pay for closure charges even after clearing the complete outstanding amount for my credit card. please help me to get this resolved ASAP and help me to cancel/ close my credit card permanently without charges.RegardsSuraj