Hi all,
I am holding a credit card-[protected], for which i have used rs-64000 total principal outstanding as i have lost my jobs due to some medical illness, i have made so many calls to cutomer care to made my total outstanding in emi so that i can pay.
But they refuse me so i can't make the payments. But after 2 months might be in november 2016 i got a call from your collection agency name-citi collection india pvt ltd, agent name kapil and other one mohit they told me that my outstanding amt of rs-64000 will be made in 15 installment of rs 4400 per month. For that i am agreed and paying them in check, i have all receipts which they have provided. I have already paid 10 installment out of 15 installment. But on 28/08/17 along with the collection boy named hussain there officer named-yash sexena came n told me that my all emi got cancelled and i have to pay some total outstanding of rs-78000 and they will not collect any further emi. And also i have been assured that by collection boy mohit i will get my noc on collecting my 15 th emi.
As i have paid 80percent what i have used now they making me harress to make payment of 82000 which i have never used. I can pay you only what principal amt what i have used from which i have already paid 40000.
I also attached the receipt for the agency.
I also written a mail to you earlier i got no reply. Was this information helpful? | 
