RBL Bank — Fraud Done by RBL Bank for Credit Card renewal fee

Fraud done by RBL Bank.
Credit Card No. [protected]. Card is bloked in 2020, but till date the RBL Bank is charging renewal fee from me without informing me. But I have paid the renewal fee because i don't want to affect my cibil but last time i have paid the full amount. But again i got message from RBL Bank that i have an outstanding of Rs.0.01. but this time i have not paid the amount and drop a mail to RBL Bank then they have informed me that card is blocked but we are charging as account is active and then i have asked for a refund with interest then they showed their inability to do the same. Kindly look into the matter.

Warm regards

Prashant Kumar
Manager
Smecc Bhagalpur
Bank of India