RBL Bank — fraud health insurance card and amount deducted

Address:

Mumbai City, Maharashtra, 201301

I complaint regarding health insurance card issue many times within 4 months. The customer care always tell me wait for next week time for query pending and delay. Many times i mailed on complaint email but there was also no one response to bank. The care told me that we can't revert your balance and also didn't give me detail of policy. Before four month i applied for the health card behalf of rbl credit card department. But till now care told me for wait for resolve for query. So please help me there where i can complaint regarding bank or claim my payment. My contact no. Is [protected]. Very bad experience with this bank and customer support is also too bad.