RBL Bank — harassment

Address:

Andheri, Mumbai City, Maharashtra, 400013

My interest amt is rs.5600/- pending to pay due date is 02/05/2019, due to shortage of funds i had paid amount on 7/5/19 in between your rbl bank credit card recovery team ms. Pallavi had harassment me with mentially and physically on phone. They had send the people in my office and shouted on my other office staff as reception girl as well as on me. On next day they had calling 100 to 125 calls about to talk director, hr head, team head of my company she wants to talk with all head of my company and calling on my personal number harassing me mentally torching me on phone.
After i had complaint against ms pallavi in police station so your rbl recovery person said do want ever you want to do police will not do anything on us. We will harass you like this way until you not clear interest payment.
After that i had call director of rbl bank mr vishawaveer ahuja. So director said this thing will not going to happen i will take action on it and told to sent all this details to ms mala madam what had happening between this 4 days so ms. Mala will take action on it
I have proof as video and audio, cc tv photage will going to send to you and sir if you will not take any action soon then i will go in consumer court also file petition asap.
And i want proof in legal that court have given you authority legally to sent person in office to recover fund and harasshment with mentially and physically with us.