RBL Bank — harassment from collection agents

Address:

Delhi, Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi,

This is to highlight the rude and abusing behavior of your collection executive that i am facing.

I have used credit card no is [protected] under name of sachin kumar and due to some financial situation i wasn’t able to pay the same back on time. My intention was to get the paid of and have confirmed the same with your executive team but needed time of 10 to 12 days for make payment.

From last 4-5 days i received a call from rbl bank executives (Meenakshi tomar) from phone [protected]/[protected] who started abusing (Attached call recording for your reference) me. She was way too rude and abusive he didn’t understand that i am ready to pay but i needed 10-12 days.

I need some action to be taken against these caller as no collection law allow anyone to call 100 times a day and push for payment on top of that use abusive language which is inappropriate.

Kindly do the needful.

Thank you
Sachin kumar