RBL Bank — harassment of his customer by rbl bank & issuing credit card with saying lifetime free

Kindly update the same in my latest statement so that I could pay

d S Rajpoot
[protected]

[protected] Forwarded message[protected]
From: cardservices
Date: Mon, Apr 6, 2020, 3:28 PM
Subject: Service Request - RBL Card
To: [protected]@GMAIL.COM

Dear Ms. / Mr. Devendra Singh R,

Greetings from RBL Bank!

We hope that you are well in health and spirit.

This is in reference to your service request ID 17556411.

We sincerely regret to note your decision regarding cancellation of your credit card.

It has been our constant endeavour to resolve all your Service Requests at the earliest. While we are making our best efforts to restore services, our Service personnel are facing difficulties and movement restrictions on account of the lock down directives by the Government, despite banking service being classified an 'Essential Service'.

We wish to inform you that your card is under temporary block and currently have an outstanding of INR 166 . We would request you to clear the outstanding on your account at the earliest and we also urge you to reconsider your decision considering the benefits that we are offering on the card. Some of the key features are listed below.

Get 1+1 Bookmyshow offer on movie tickets (up to Rs.200), on any 1 Day of the month (Applicable only on Mon-Fri).

Experience the freedom and power to fill your vehicle's fuel tank at any place, at absolutely no extra cost. Get a fuel surcharge waiver o[censored]p to Rs.100 per month.

Get 2 free visit in a year, at domestic lounges at all major airports in India. The Platinum Plus SuperCard knows the best ways to comfort you.

You may visit www.rblbank.com https://www.rblbank.com/category/credit-cards to check the benefits.

Further, we would request you to please write us back once the situation gets normalized so that we may assist you further on the matter.

We solicit your patience and bear with us in the interim.

Stay safe at home and maintain social distance as much as possible!

We wish to reiterate in these tough times that your relationship with us is our top priority, along with ensuring safety and well-being of our customers & employees.

Please keep having your trust in us. We look forward to your continued support.

Yours Sincerely,
Ravi
Service Delivery-Credit Cards

RBL Bank, Apno Ka Bank