RBL Bank — Harassment of RBL bank credit card agent through third party

Address:

Mumbai

Respected Sir,

I have a RBL bank select credit card. Total outstanding is 89011.92 . My credit limit was 131000. I am using this card from last 1 years.

Currently, i am jobless and not able to make payment of my total outstanding. Currently it is very hard to me to live a normal life in this financial crisis. i was able to pay until June but now I am job less and I was paid last bill on 22nd june 2020. After June i am not able to payment because I am job less. still my total outstanding is 89011.92 because every month interest charge + overlimit charges + 18% gst. It is creating lots of mental pressure on me.

I contacted RBL bank credit card settlement team for the same and ask them to convert my outstanding to emi. They told me that no emi option is available on my card and then after disclosing my current situation, i asked for settlement the total outstanding.

I contacted the collection team and got disappointed. They told no emi or settlement option is available on my card. They threaten me, that if i am not able to make the payment then they know how to recover the amount and some abusive word. I faced this issue and this create mental pressure on me. Moreover, every day i got so many calls from RBL bank collection team and they are harassing as well.

I asked RBL bank for several time for settlement or covert outstanding to emi. But no hopes. I am ready to pay the total outstanding in emi option because as a jobless person, i am not able to pay total outstanding in a single shot.

My email address : [protected]@gmail.com
My phone : [protected]