RBL Bank — harassment payment calls

Address:

560047

Dear team,
I have requested your cce on due payment calls to done once due date is crossed from 4 months still. No action everyday 2 times a call is done... When i request to transfer the call to senior they drop the call and i don't get a chance to speak to tl or manager on floor to just stop calling before due date. Today on 1st september a sunday i get a call from your outbound ppl on reminder call the agent name shiv or mailkarjun not sure it was around 3.54 pm which from tamil nadu. Wen i requested again today the call was transferred to senior executive when i asked do u ppl understand i asked you to transfer to the team leader not to you... The agent was so rude to me and said pay your payment first then i will transfer your call... I asked him again till my due date is not completed ut not supposed to call he said u can't make the payment then we will call later wen i was ask he disconnected the call. Worse service a rbl bank provides and unprofessional behaviour thru out the whole experience