RBL Bank — Harassments Credit Card dues

I am fighting (not literally) with my life and situation but still contacting everyone in RBL bank to help me in my situation. I have become job less. My parents are elderly. My mother is a Cancer Stage 4 survivor. I need money for her treatment. I talk and explain everyone. I have emailed everyone too. I get no response. I ask for help in settling as I have genuine intentions to pay. No Response. The only person responds in Mr. Pankaj Jaiswal (+91 [protected]) - threatening me and my family. Calling our previous workplaces, calling my families workplace. Is this is the result of being transparent. I am suicidal because of the way he talks, shouts and abuses me and my family. Please help me. I will pay my dues but just need some help and convenient arrangements. I am not a person who wants to be a thief.