RBL Bank — harassment by collection agents

Jan 21, 2019

Updated by Srini1381 With reference to my card number [protected].. I have been repeatedly harrassed by your collections agent just for missing one payment.. he said his name is Harish but did not provide his employee ID number.. he said that it was you are not able pay minimum payment then why u did swipe the card do you think it's your father money and he was screaming to his core.. I would like to involve a lawyer and take up this issue to the court. I was anyways planning to pay the full outstanding amount and close the card by next month.. collection agents even dont have basic manners.. when someone defaults due to unavoidable situations they cross their limit.. he also called me a fraud. if I was a fraud why would I pick up such calls.. i was trying to explain that i was not in a position to pay this month.. but he was not in a position to listen..

Jan 24, 2019

Updated by Srini1381 With reference to my card number [protected].. I have been repeatedly harrassed by your collections agent just for missing one payment inspite of informing the collection agents that I have lost my job as I have health issues.. I'm trying my best to come up with the total amount due by 10th Feb and close the card. but still and was also communicated this to your agents.. never I have experienced such a harrassment with any reputed banks.. RBL certainly proves to be not a reputed bank and agents who work there are so cheap and use unparliamentary words