RBL Bank — immediate closure of my credit card

Address:

Sri sai durga residence gf1 plot 21 pm palem, Visakhapatnam, Andhra Pradesh, 530041

Hello team

I hold and rbl credit card ending in 5924... I called up the customer care and informed that i wish to close my card for which i was asked to make the pymnt in full and the full amount is £34945 which i have cleared on 16/04/2019 and i called the customer card on 17/04/2019 requesting them to close my credit card.. They mentioned they have taken the closure request, temp block has been placed and the card will be closed.. I clearly mentioned that before the next billing date my card has to be closed.. And it was on 22/04/2019 i receive a message stating that the back end team tried to contact.. If they werent able to reach me thats not my fault. There is no need of reconfirming why i want to close my card. Though its a part of their procedure when the primary card holder has given the permission to close the card it has to be actioned.. And today (I. E) on 24/04/2019 i again receive message stating 795.45 is due.. Iam not going to make single paisa payment.. Such a worst service worst products.. I couldn redeem a single point out of the total 4000 points i had and it just got wasted.. I couldnt give the complete card number as i have disposed the card on the very same day.. But my registered mobile number is [protected] and the name on the card is j kezia kankipati
I dont want any single message from rbl anymore and i want this to be closed with immediate effect..